Return Policy

Return Policy

ALL RETURNS ARE FOR STORE CREDIT ONLY! All returns must be mailed back within 14 days of the original ship date (this can be found on the shipping label of your package). 

All items must be returned to us in their original, unworn, unwashed, smoke/odor free condition. Clothing must be returned with the original tags attached. Shoes must be returned in their original shoe box.

Shipping fees are non refundable. Customers are responsible for return shipping fees. Any items that are returned and are not in compliance with our return policy will be returned to the customer at their own expense. 

If you believe you received a defective product please contact us immediately at info@shopluxxeapparel.com, and provide a picture of the defect. You have 3 days to contact us. 

Please note that this is our online exchange policy and any purchases made in store are separate. 

  • JEWELRY IS FINAL SALE
  • SALE ITEMS ARE FINAL SALE
  • ITEMS PURCHASED WITH A DISCOUNT CODE ARE FINAL SALE. 

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